Dhaka999 Privacy Policy — Our Commitment to Protecting Your Information

1. Introduction

When you use dhaka999.vu ("the Website") and its associated mobile applications, you share certain personal information with us. This Privacy Policy ("Policy") is designed to explain in detail how that information is used, stored, and protected.

Dhaka999 takes your privacy seriously. We never treat your data as a product or sell it to third parties. If you have any questions after reading this policy, our support team is always ready to help.

2. What Data Do We Collect?

Dhaka999 only collects information that is necessary to operate the platform and deliver services to you. Collecting excessive or irrelevant data goes against our policy.

Personal Identification Information

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Current residential address.
• National ID or passport number (for KYC verification).

Financial Information

• Payment method details (bank account or mobile banking number).
• Deposit and withdrawal history.
• Transaction amount and timestamp.

Usage Data

• Login timestamp, IP address, and device information.
• Gaming history, bet records, and session duration.
• Analytical data on which sections of the platform are used most.

3. How Is Data Collected?

Dhaka999 collects information from you in several ways — always based on your consent or your own actions on the platform.

• Information you provide directly when filling out the registration form.
• Documents submitted during KYC verification.
• Financial information required to process your payments.
• Log data collected automatically while you use the platform.
• Browsing behavior via cookies and tracking technologies.
• Information provided when contacting our support team.

4. How Is Data Used?

Your information is used only for specific, legitimate purposes. dhaka999 never uses your data outside of its intended scope.

5. Who Is Data Shared With?

Dhaka999 does not sell your personal information to any third party. However, in limited circumstances, certain information may be shared with specific parties:

• Payment processors and mobile banking providers — solely for completing transactions.
• KYC verification provider — for identity confirmation.
• Technology infrastructure providers — for platform operations, under contractual confidentiality.
• Law enforcement agencies — only when legally required.
• Licensing authorities — for regulatory compliance purposes.

6. Data Storage & Security

Dhaka999 uses industry-leading technology and practices to keep your information secure.

Technical Security

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Data stored on our servers is protected with AES-256 encryption.
• Option to enable two-factor authentication (2FA) on your account.
• Regular security audits and penetration testing.

Administrative Security

• Only authorized staff members can access user data.
• All staff receive training on data privacy and confidentiality.
• Data access logs are maintained and reviewed on a regular basis.

7. Cookies Policy

Dhaka999 uses cookies and similar technologies to improve your experience on the platform. This is standard web technology used by most websites.

Types of Cookies We Use

• Essential cookies — required for login sessions and platform security.
• Functional cookies — to remember your preferences and language settings.
• Analytics cookies — to understand which parts of the platform are most popular.

8. Your Rights

You have clear rights over your personal information. dhaka999 respects those rights, and you can exercise them at any time.

9. Protection of Minors

Dhaka999 strictly prohibits users under 18 from using the platform. We do not knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• In cases of doubt, a valid ID may be requested to verify age.
• Any account found to belong to a user under 18 will be closed immediately.
• Any minor's data collected inadvertently will be deleted immediately upon discovery.

10. Data Retention

Dhaka999 does not retain your information longer than necessary. Retention periods depend on the type and purpose of the data.

• Active account data — retained for as long as the account remains active.
• After account closure — typically 5 years, in line with legal obligations.
• Financial transaction records — retained for up to 7 years in accordance with regulatory requirements.
• Marketing data — deleted immediately upon withdrawal of consent.
• Log files and technical data — typically retained for 12 months.

11. Policy Updates

Dhaka999 may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date.

• For significant changes, advance notification will be sent to your registered email address.
• If you object to any updated policy, you will have the option to close your account.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

12. Contact

For any privacy-related questions, complaints, or requests, please get in touch with us: